Return and Exchange Policy
Thank you for shopping with us! We want you to be completely satisfied with your purchase. If for any reason you are not, we offer the following return and exchange policy:
Returns:
- 30-Day Return Window: You may return your shoes within 30 days of the purchase date for a full refund to the original form of payment.
- To be eligible for a return, items must be in new, unworn condition with all original tags and packaging intact.
- Shipping fees are non-refundable, and customers are responsible for return shipping costs.
Exchanges:
- If you would prefer to exchange your shoes for a different size or style, please visit our store or contact us to arrange the exchange.
- Exchanges are subject to availability and must be requested within 30 days of purchase.
Refunds:
- Once your return is received and processed, we will issue a full refund to your original method of payment.
- Refunds typically take 5-7 business days to appear on your account, depending on your payment provider.
How to Return or Exchange:
- Contact us at 605-225-5111 or shoescienceaberdeen@gmail.com to initiate your return or exchange.
- For mail returns, please pack the shoes securely and send them to the following address:
Shoe Science on Main
Attn: Returns & Exchanges
315 S Main Street
Aberdeen, SD 57401
Contact Information:
- Phone: 605-225-5111
- Email: shoescienceaberdeen@gmail.com
- Store Address: 315 S Main Street Aberdeen, SD 57401
We’re happy to assist you with any questions or concerns you may have. Thank you for supporting our local business!
